All you need to know about transport, logistics, phone and internet when travelling


Once you know where you want to travel, you may wonder how to do so. Most likely you’ll be flying, but how do you continue afterwards? Guidebooks can be a good option to check different possibilities for different routes within one country and how to get from one country to the next. The guidebook for Kenya by Lonely Planet, for instance, often describes the exact routes of public transport or which line to use to get to a specific sight.

Much better, though, are people who are or have recently been there, and those who live there.

Often it is sufficient to make bookings one day prior to your tour or day trip, if at all.

Try to settle first, for a day or two, in the town where you land. Then you can get helpful information on how to continue. Hotels, organisations and hosts often have contacts and can help you organise the continuation of your journey.

In Kenya, a common means of transport are matatus, small vans with 10 to 30 seats. Depending on their route and whether they operate within Nairobi or carry passengers from town to town, they are pimped and tuned, play the latest Kenyan or Nigerian music very loudly and they may or may not carry excess passengers.

mat time

The German embassy warns of using these vehicles for transportation, but for me there is no other way, since I don’t own a car. Here the best advice is to stick to what your hosts or friends say who use these vehicles daily. There are certain times or places that you shouldn’t use them. You shouldn’t expose your phone close to the window or door. And it is advisable to carry the exact amount of money for the fare with you.

At the Kenyan coast and also in some places in Tanzania there are routine methods for indicating that you want to alight. You may knock on the inner roof of the van or answer in a certain way, when the conductor announces your stage. You will learn these with time.

Transport in the global South is often stereotyped as being chaotic and if you have these expectations, they will fulfil themselves. Try to be open, flexible and not judge or compare everything with your home country. Be careful with describing everything as extreme  if it appears to you like that. A ride on a matatu won’t make you a hero. People use it every day because they must.

General logistics

  • People who stay longer can consider to open a P.O. Box.
  • You may not be able to get free Wi-Fi everywhere. Instead, cyber cafes or co-working spaces and hubs are becoming more popular in certain areas in the global South.
  • Find out about the requirements for driving. Left or right? What type of driving licence is accepted? How can you get one?


We have made the experience that emails are sometimes not being read as regularly as we expected – if at all. Mobile phone numbers are expensive to call, but often a good way to confirm things.

Not every organisation has an address that may make sense to you. Not all houses have numbers, not all streets have names and not all places have streets. Often, there is the postal address with the code for the P.O. Box, and then there is a description of where the office is.

You may need all these information upon arrival for visa application and general information at the entrance. Officers want to make sure that you have someone who is responsible for you, or at least that you know where you are going. Carry these contacts with your other travelling documents.

nairobi city

Phone/ Internet

You may have seen the stereotypical photo of a Maasai using a mobile phone. In Kenya, everyone has a mobile phone, because landlines never really made it. The idea – and the practical execution of it – to send money through the phone came from Kenya.

You don’t need to come with an extra, “Africa compatible”, robust, old Nokia phone. People also use smartphones there and may ridicule you for thinking that “modern” phones are not suitable.

In most cases, the easiest option is to get a national sim-card. Credit for calls and bundles for internet can be bought easily. Ask other travellers how they communicated with the people at home and which one is the cheapest or best connection. Maybe Skype or other services are better.

As I said before: The Wi-Fi coverage may not be as broad as you are used to. But with bundles on your phone, in more urban places and in hubs, cafes and hot spots with many expats you will find connection.

What are your tips and experiences with logistics, phone and internet while travelling? Share them in the comments below.

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